Terms & Conditions

Terms & Conditions

Last Updated: 26 February 2026
Business Name: FireForge Grills Ltd
Website: www.fireforgegrills.com
Registered Address: 123 Market Street, Birmingham, B1 1AA, United Kingdom
Phone: +44 20 3984 5210
Email: info@fireforgegrills.com

1. About Us

This website, www.fireforgegrills.com, is operated by FireForge Grills Ltd ("we", "our", "us"). We sell grilling machines and grilling accessories throughout the United Kingdom.

Registered office:
123 Market Street
Birmingham, B1 1AA
United Kingdom
Phone: +44 20 3984 5210

2. Eligibility

By placing an order on www.fireforgegrills.com, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into binding contracts

3. Products

We offer:

  • Gas grills

  • Charcoal grills

  • Pellet grills

  • Grilling accessories

All descriptions and images are for illustrative purposes only.

4. Orders

When you place an order:

  • You receive an acknowledgement email (this does not mean acceptance).

  • A contract is formed only when goods are dispatched.

We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

5. Pricing & VAT

All prices:

  • Are listed in GBP (£)

  • Include VAT where applicable

  • Exclude delivery charges (shown at checkout)

6. Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving goods.

To exercise your right to cancel, contact:

FireForge Grills Ltd
123 Market Street
Birmingham, B1 1AA
United Kingdom
+44 20 3984 5210
info@fireforgegrills.com

Refunds will be processed within 14 days of receiving returned goods.

7. Faulty Goods

Under the Consumer Rights Act 2015, goods must be:

  • Of satisfactory quality

  • Fit for purpose

  • As described

You may be entitled to repair, replacement, or refund.

8. Limitation of Liability

Nothing excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

We are not liable for indirect or business losses (consumer sales only).

9. Governing Law

These Terms are governed by the laws of England and Wales.